If you still find you are having problems, contact the ITRC at 962-HELP. (To remove software, click Start > Settings > Control Panel > Add or Remove Programs.) Then restart your computer before installing the newest version. PC-Cillin, McAffee, Norton AntiVirus 2002 or any other Norton commercial version) and in the case of Symantec products, the corresponding versions of LiveUpdate. Symantec LiveUpdate Policy.In this video session we cover the how to configure live update policy for clients and groups and how to distribute the definition. If you have these symptoms, or if you have problems installing our managed client, uninstall previous versions and any other anti-virus software installed on your PC (for example. The icon (a gold shield) located at the bottom right of the screen has an exclamation point on it or a red circle around it
The client is not getting virus definition updates Symptoms that your version of NAVCE/SAV is damaged include: This FAQ provides a procedure for removing temporary files left by LiveUpdate after updating your Symantec Norton AntiVirus virus definitions or product. NAVCE/SAV can become disabled or damaged in a number of ways by viruses, worms, and hacked compromises. According to Symantec, uninstalling existing versions of Norton AntiVirus Corporate Edition on your PC is generally not required prior to the installation of Symantec AntiVirus 10 (SAV), provided that the NAVCE client is not damaged.